Refund Policy for Rug Nation Inc.
Your satisfaction is our #1 priority. We want you to shop with confidence. That’s why we proudly offer absolute satisfaction guarantees that ensure, you’ll receive your refund on time and as described.
- You have the right to return your order within 10 days. The return period will expire after 10 days from the day of delivery. To exercise the right to return, you must inform us of your decision to return by a clear statement (via email).
- If your item is unused, you'll receive store credits for the product's price, minus 20% restocking fee.
- We will cover the return shipping cost.
- Please note that items returned without a prior request for return will not be accepted.
- Once we receive and inspect your return, we will notify you and inform you if your refund has been approved. If approved, store credits will be automatically added to your account